Meet the Team

I joined Frenkel Topping in 2018 as an administrator supporting consultants, clients and report writers. Shortly after joining I was promoted to Technical Administrator. In January 2020 I moved to the client support executive role.

I work alongside our consultants, professionals and clients directly to assist them with the administration of their investments. This includes helping clients gain access to funds to meet their needs, completing financial reports for the consultants, and maintaining an exceptional client journey both as they engage with us or as an existing client.

I enjoy working for Frenkel Topping because we do something that matters, and we make a difference. The business has a real collective passion in helping vulnerable people at a time when they need it the most and it’s very rewarding to be a part of that.

As a Graduate Associate at Frenkel Topping I get the opportunity to gain experience in both the Financial Services team and the Expert Witness team. I am currently working within the Expert Witness team. We work on the pre-litigation side of a client’s personal injury claim, and I form part of the report writing team which writes reports alongside our expert witness consultants to quantify a client’s loss in relation to loss of earnings, loss of dependency and loss of pension.

I joined Frenkel Topping in September 2021 as part of the two-year graduate scheme. I hold a BA (Hons) Business Management with Law degree from Manchester Metropolitan University. I studied topics such as Corporate Financial Management at university which I found to enjoy and made me wish to pursue a career in a Finance related role. I am currently studying towards the Cii Level 4 Diploma in Financial Planning with the hopes of becoming a consultant in the future.

Prior to applying for the Graduate Associate role at Frenkel Topping I could see that the company has very strong values and the company had put a fantastic graduate scheme which offers support through the Dip PFS qualifications whilst gaining industry experience at the same time.

I like the fact that no two days at work are the same, on a daily basis I deal with different clients who have individual circumstances which makes the work interesting and varied. The team at Frenkel Topping are very friendly and have made me feel extremely welcome since joining in September 2021.

In 2020, my mum suffered from a detached retina which has left her partially sighted and has made some daily tasks extremely difficult. It has made me recognize the difficulties our clients and their families face when dealing with their injuries and gives me an understanding to the worries and concerns they will be facing.

I first joined Frenkel Topping in August 2017 as part of the graduate scheme and took on my current role as consultant in August 2019.

My main responsibilities include supporting clients throughout their litigation by helping to calculate their losses as a result of their claim, and then continuing this support following the settlement of their case by providing them with holistic financial advice so that their settlement can work hard to support their needs throughout their lifetime.

I currently hold the Diploma in Regulated Financial Planning and I am working towards achieving chartered status.

As a graduate I was unsure on my next steps into my career and the graduate scheme gave me a clear path to develop my skills and knowledge in such a niche area of the financial services industry.

The best part about working for Frenkel Topping is getting to meet with clients and seeing first-hand the impact that the work we do has on their lives. Hearing stories on the amazing things our clients have gone on to do, such as starting charities and supporting others in similar positions to themselves is truly inspiring.

I joined FT in 2015 as a trainee paraplanner. My role changed to my current one following the restructuring of the business in January 2020.

I currently provide support to Elen Davies-Kay, her clients, and her professional contacts. This mostly takes the form of producing investment recommendation reports and the associated administration.

I have a BA Hons in Creative and Professional Writing with English.

At Frenkel Topping I saw an opportunity to utilise my existing skills and develop new ones. It gives me a great sense of purpose and achievement to know we are supporting some of the most vulnerable in our society.

I joined the business as a business administrative apprentice in September 2020.

I supported different teams within the business with a variety of administrative tasks, such as raising invoices, sending reports, updating our in-house system, contacting, and communicating with solicitors regarding cases, and supporting our consultants as required.

I have recently stepped into the role of a Trainee Report Writer for the Expert Witness Team. My day-to-day work consists of assisting the expert witness consultants in preparing expert reports such as loss of pension, loss of earnings and periodical payment orders.

I was attracted to working for Frenkel Topping as it is a well-established company that promotes values, I resonate with along with demonstrating integrity in everything it does.

I initially joined Frenkel Topping in April 2017 as an administrator on the business processing team. In January 2018, alongside Sue Roberts, I was a founding member of the new client relationship team. I was appointed Manager of the CRT in January 2020.

My role sees me providing support to the rest of the team, as well as ensuring clients are receiving the best possible service throughout their investment journey. From engaging with newly invested clients, providing an introduction to Frenkel Topping, to maintaining contact with existing clients and offering our support and services, I am always on hand to ensure that the client has a direct contact point within the business, in addition to their dedicated consultant.

We aim to build on our relationships, both old and new, and are happy to welcome clients to our offices for meet and greets with the wider team, providing reassurance that the client and their investments are in good hands with Frenkel Topping.

The team also assists our review consultants with arranging their annual client review meetings and works with the financial services team to acknowledge receipt of client withdrawal requests.

At the time I joined FT I was looking for a change in career, and after reading about the company and gaining some understanding of the clients and the nature of their investment needs, I was encouraged to apply for a job. Learning that this wasn’t investments for the already wealthy, and that our clients had often been through life-changing events prior to investing, made Frenkel Topping something I wanted to be part of.

I particularly enjoy getting to know our clients as people, not just clients, and this was particularly true during the covid pandemic when the importance of such relationships only increased. I realise now, more than ever, how important it is for us to have these relationships, not just for retention rates but as a genuine support network, whether relating to clients’ investments or simply as a sympathetic ear. I always take something away from our conversations that make me pleased to have spoken with clients.

I initially joined Frenkel Topping as a Finance Assistant in September 2008 before moving to the IT team in 2013, and I also spent time working as a Valuations Team Leader in 2017. In my current role I am responsible for monitoring the IT system and providing assistance to colleagues, updating our CRM with regular valuations from providers, and providing the business with daily stats.

Prior to joining FT I spent several months working as a Finance Assistant at ICON, and was pleased to move to FT in the hope of furthering my accounting knowledge.

My unique role allows me to interact with all areas of the business from consultants and staff to clients and suppliers, and it is this element that I really enjoy, as well as dealing with the day-to-day issues that present themselves with regards to modern technology. Every day is a new challenge.

I joined Frenkel Topping in 2021 as a Graduate and began my journey on the Expert Witness Team as a Report Writer.

In June 2023, I was promoted to consultant following the completion of my Financial Services Diploma in November 2022.

I work closely with the Client Directors on their Expert Witness & Financial Services work. I liaise with the solicitors, deputies, professional trustees & clients across all stages of the settlement process and ensure the Client Directors have the information to present excellent Expert Witness and Financial Advice Reports.

Before joining Frenkel Topping, I worked as a Business Development Executive for a Software Start-up called Pimberly. I also have a 1^st Class Degree in Economics from the University of Manchester.

I was attracted by the opportunity to use my time and effort to provide financial advice to those who have been through a difficult situation and assisting them could be the difference between their support lasting or not.

I joined as a Business Administration Apprentice on the Commercial Team in December 2022. I log enquiries that come into the business and provide support to currently three consultants at Frenkel Topping LTD. We are usually the first contact that most people have when enquiring about any work they need or if they if they any questions about the business.

What first interested me in Frenkel Topping was the many areas of work that they do, not just in the Frenkel Topping Limited but in the Frenkel Topping Group. When I was researching for the role I found it fascinating the amount of work that goes on for a personal injury case and the fact that the solicitors needed to refer to us for work.

Working at Frenkel Topping has given me a better understanding of what people go through in a personal injury and has definitely made me a more emphatic person.

I joined Frenkel Topping as a technical assistant/paraplanner in April 2015. In 2017 I worked my way through the CII exams as a trainee financial consultant until I completed the Diploma in Financial Planning, progressing into my current role as a financial consultant and expert witness in 2018.

Pre-settlement, as an expert witness, I provide a wide range of reports to ensure the claimant’s financial claims are reflected accurately. Post-settlement I assist solicitors and vulnerable clients in a variety of ways from a simple conversation to answer some of their concerns to formal advice including cashflow analysis and detailed investment recommendations.

I hold a BSc in Finance and Accounting, a DipPFS covering financial services, regulation and ethics, investment principles and risk, personal taxation, pensions and retirement planning, financial protection, and financial planning practice, a CertPFS in Discretionary Investment Management, and an Advanced Diploma in Financial Planning.

At Frenkel Topping I enjoy working for a company that genuinely cares for the end client and is really making a difference to vulnerable people throughout their lifetime. This is one of the reasons I can take pride and look forward to my future at Frenkel Topping.

It may seem insignificant compared to some of our clients’ injuries, but I broke my leg while on holiday in Greece. This resulted in a compound fracture that left me with an external fixator on my leg for almost a year. I was lucky to have the opportunity to fully recover with the right physio and strengthening program, however I can take from my relatively minor injury an understanding of not just the physical aspect of a personal injury but also the mental effect this can have on an individual. I hope that I can use this insight to engage with clients and understand the complexity of their needs.

I joined the company as part of the Graduate intake in 2019, starting in September after completing my BSc in Economics at the University of York. Having completed the Graduate training programme I qualified as a Financial Adviser having gained experience across the business from the perspective of pre and post-settlement life for claimants.

I have now been working in this role as a Financial Consultant for around a year, advising clients at settlement and reviewing existing investments to ensure that any awards that our clients receive are carefully managed to ensure they are there to support them throughout their lifetimes.

In addition to this, I also spend a significant amount of my time preparing Expert Financial Reports to assist Professionals during litigation, having worked in this section of the business for 3 years. I really enjoy this part of the job as it helps me engage and assist with clients during some difficult times, aiming to assist litigators in a way that can maximise the value of the claim and to help ensure the client gets the best result possible, so that they can live the most fulfilling life possible, post settlement.

My job helps me to really make a difference and support some of the most vulnerable members of our society, and I hope by working with the industry leader in this field I will be able to assist many more people moving forward.

I joined Frenkel Topping in March 2021, as an apprentice business administrator becoming an FS administrator in February 2023. My current role involves completing tasks such as withdrawals and engagements, filing, handling incoming and outgoing post and carrying out printing and scanning.

I have always wanted to work in the finance/administration industry, and Frenkel Topping offered this and much more. In my time at Frenkel Topping so far, I can honestly say I have enjoyed everything about my role, and that it has already taught me some valuable life skills that will doubtless prove useful in my future life and career.

I recently qualified as a Financial Adviser in August 2020 but have been working in financial services for over 10 years.

I spent the early part of my career in complaints, eventually becoming Executive Complaints Manager in the banking industry and have since worked at a range of Financial Advice firms, including one of the country’s largest and oldest investment houses.

It has been almost 3 years since I began working with clients who have received a legal settlement and I have been involved with all stages of litigation, supporting clients, trustees and legal professionals. I have worked closely with one of the largest personal injury solicitors in the UK and have extensive experience dealing with Clinical and Medical Negligence, Serious Injury and Court of Protection specialists.

I joined Frenkel Topping in January 2022 and feel privileged to be able to continue to work with clients who are in receipt of lifechanging settlements.

I am passionate about making Financial Advice available and accessible to everyone, no matter their experience or background, and I aim to provide well rounded, fair and clear advice to my clients and their families both now and for the rest of their lives.

It is very important to me that my clients trust that their financial circumstances are being well managed and have an adviser that they can talk to about anything.

Along with the expertise offered by the wider team, I can help clients with long term planning and investing for the future, without taking any unnecessary risks.

I first joined Frenkel Topping in May 2019 as a trainee paraplanner and became a client support executive February 2020.

My day-to-day responsibilities involve managing the diary of Client Director, Elen Davies-Kay, we work together to provide an all-round service to her clients which includes report writing, valuation reports, and dealing with their day-to-day queries.

I have been working in financial services for over six years and have completed my RO1, RO4, LP2, and FA1.

I was invited to attend an interview at Frenkel Topping and once I heard about the exciting ventures they had planned and the work they do for vulnerable clients I was excited to join the team.

Frenkel Topping differs from most financial services practices as they work within the niche market of personal injury clients. For me this makes the job far more rewarding, knowing that we are contributing towards the wellbeing of clients that really need our help and making their lives a little easier.

I joined the business in February 2019 as Expert Witness Administrator and became a graduate associate in October 2020.

As a member of the expert witness team, my day-to-day work consists of assisting the expert witness consultants in preparing expert reports such as pension loss, loss of earnings and loss of dependency. The aim of our reports is to quantify the client’s loss which they have suffered as a result of personal injury or clinical negligence.

I hold a law degree which has really helped with my understanding of the litigation process, especially as I studied clinical negligence modules which boosts my understanding of my role, and the wider role of the company. I am currently studying towards exams for my Level 4 Diploma in Financial Planning.

The thing that attracted me most to Frenkel Topping is that the improvement and progression of the staff is one of their main priorities. As someone who joined as an administrator, I have experienced first hand how Frenkel Topping go above and beyond to put their staff on the path they need to be on to become successful in the industry.

The work I do is important to me because, beyond the numbers and the words on the page, it is making a huge impact on someone’s life for the better. That provides great job satisfaction at the end of the day.

I joined Frenkel Topping in February 2008 as a junior administrator. Over the years I have worked in the pre-settlement expert witness team and post-settlement financial services team within the company.

I am currently a review consultant, which includes maintaining ongoing client relationships, reviewing the ongoing suitability of client investments, assessing capacity for loss and attitude-to-risk profile, and completing various cashflow modelling scenarios.

I am a chartered financial planner, and I enjoy working at Frenkel Topping as it allows me to help vulnerable clients when they need it most. Dealing with people who have suffered personal injuries means we meet them when they are at a crossroads in their life and trying to get back to some sort of normality post-accident. A lot of people I meet never expected to need a financial adviser, so we help them to make sense of their future finances and put a road map in place for them to enjoy their lives to the fullest.

I joined Frenkel Topping in August 2020 as a financial services administrator, which requires processing recommendation reports, liaising with providers to invest clients’ monies, coordinating with fund managers to action withdrawal requests, and answering and resolving any client issues and queries .

Prior to this role, I have worked in administration for many years. The admin team plays an integral part in any business, linking the supplier to the end user and vise-versa. Having that experience in dealing with both ends of the supply chain is beneficial in providing a knowledgeable, efficient, and truly professional service to the clients.

Frenkel Topping is an IFA with a difference. It’s not just about managing and increasing wealth, but helping clients who have endured accidents and injuries. I hope that we can take that little bit off their plate, and give them one less thing to worry about.

I joined the business in October 2020 as an Assistant Accountant and I provide support to the Group’s central Finance function. My key responsibilities include the preparation of monthly management accounts, compiling and maintaining financial records and responding to any finance related queries as and when they arise. 

I have 3+ years’ experience working within a busy Finance department; prior to joining Frenkel Topping I worked at a large corporate law firm as a Legal Cashier. At Present, I am part way through my ACCA studies – the aim is to be a qualified accountant by 2023!

So far, one of the best things about working for Frenkel Topping is the fantastic support available to employees. After only recently joining the business, I had the opportunity to develop professionally through the continuation of my ACCA studies – and just two months after my start date I sat and passed an important exam.

It’s great working for a company that’s clearly so enthusiastic about the services it provides and the support it offers to Clients.